Terms and Condition of Use


Please read the following carefully. Your use of the MPT Solutions Australian Pty Ltd website “ www.mptsolutions.com.au “ and purchase of the products and/or services ("Products") on it means that you agree that you have read, understood and accepted these terms and conditions ("Terms").

We reserve the right to amend these Terms and Conditions at any time and it is your responsibility to review these Terms and Conditions whenever you use this website.

Third Party Content

This website may contains links to third party websites and provide products information by third parties, these sites are linked to provide information only and those are for your information and reference only. MPT Solutions Australia Pty Ltd will not be liable to you, or any other person, for any loss or damage that may arise from your use of those sites.

Intellectual Property

The Company retains all intellectual property rights, which exist or are created through the provision of the Services. All system programming, configuration or software will remain the property of the Company and company is under no obligation to provide any such source material. All rights are reserved.


Our product prices are detailed on website and prices are subject to change without notice. All prices are in Australian dollars (AUD) and all prices under these Terms and Conditions are inclusive of GST.

  • All prices shown are excluding postage and packaging. 

  • The total price at Check out will show the post and packaging charges separately. 

The MPT Solutions Australian Pty Ltd reserve the rights to change product prices at any time. If, in the unlikely instance, any price change affects your order you will be notified by email. You will have the right to cancel you order for a full refund or continue with the order at the amended price. This does not affect your statuary rights.


  • When you place an Order for a Product in any of the ways described above ("Order") you are offering to buy it for the price stated, subject to these Terms. 

  • You can order your Products on line at www.mptsolutions.com.au

  • When you place your Order online we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your Order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your Order. If the Product is available and the details of the Order are correct, this email will be deemed an acceptance and will specify delivery details and confirm the price of the Products purchased. If the Product is not available we will let you know by email. 

  • MPT Solutions Australian Pty Ltd may cancel any sale and not supply Products if it is reasonable to do so and may change or discontinue the availability of Products at any time at its sole discretion. If an Order is cancelled, any payment made for the Products will be refunded in full. This does not affect your Statutory Rights. 

  • All new Orders are deemed separate and each is treated individually. 


  • We try to keep www.mptsolutions.com.au as up to date as possible but can not guarantee that particular Product will always be available. If we can not supply a Product you will not be charged for it and we will refund or re-credit your account with the amount debited by us. 

  • If we do not currently stock any items that you would like to purchase from one of our ranges, please email us with the details and we will contact our suppliers for availability. If the products are available we will contact you by email and list them for sale within 30 days.

  • The availability of products are subject to change without notice.

  • ​If you need any help or require any further information, please contact: info@mptsolutions.com.au .

Product Warranty

All our products come with warranties. Warranty information is individual to each product. Each product have details information and/or datasheet, please refer to the product page.

Some of our products require installation by a qualified electrician. If any defects in materials; workmanship or quality defect that caused the product to be unusable within the product warranty. We will accept a return and either repair, replace or refund the item.


If there is any physical damage to a product was caused by or substantially contributed to by other factors, or circumstances beyond our control, including (but not limited to), repair, improperly use or install, repair or modify components, accidental or malicious damage, or any neglect, misuse or excessive use. The warranty will be invalidated.


Please note that all warranty claims and returns must be accompanied by a valid invoice/receipt. The defective goods, which must be complete with accessories in original packaging.


Item(s) can only be accepted for refund or exchange if unmarked, unused, original condition and packaging. MPT Solutions Australia Pty Ltd reserves the right to charge an AUD$15.00 or 15% restocking fee (whichever is the greater) and replacement cost, or the items are returned incomplete or damaged in any way.


The Buyer is responsible for paying any shipping cost and risk of loss or damage on all return shipments. Any shipping cost and fees charges by PayPal are non-refundable. We will refund you the appropriate amount after deduct the shipping cost and PayPal fees of your original order.

Please allow 2 weeks for refunds from the time we have received the returned goods. Our customer service representative will contact you by e-mail regarding the processing of all refunds, exchanges and warranty claims.

Errors, Innaccuracies, or Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information any time without prior notice.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall MPT Solutions Australian Pty Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

  • Facebook - White Circle
  • Instagram - White Circle
  • YouTube - White Circle


© 2018 by MPT Solutions Australia Pty Ltd. Proudly created with Wix.com